Hi there, I’m Sylvie
I’m a UX practitioner with a Master’s in Library and Information Science. Researching, designing, and writing with users in mind from Chicago, IL.
For the better part of a decade, I’ve been writing documentation and experiences that simplify the complex process of web archiving for products built by the Internet Archive, a non-profit digital library and repository of the history of the web. For the past 5+ years, I’ve focused on building user-centered research, content strategy, and design into my department’s development process.
My work
Defining workflow terminology and redesigning the landing page to improve user experience of a new web data analysis service.
Content design, UI/UX design
The first documentation of its kind, defining voice and tone and bringing consistency to how the department talks about our products.
Content design, content auditing
Identifying and proposing solutions to pain points in web archiving workflows.
User research, workflow mapping